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CSV Import > Sales Order Shipping Address > Phone Number Not Reflected

edited Jun 2, 2025 2:29PM in Ask A Guru 4 comments

In SalesOrder form CSV import, only the PHONE field in shipping address is not reflected, even though the PHONE field is correctly mapped to the shipping address.

When I edit the imported SalesOrder transaction and check the shipping address, the PHONE field is imported.

When I press edit and then save, it is reflected correctly.


Why is this happening?

<ADDRPHONE> is also set in the address form.


The operation is very complicated because the imported order form must be edited and saved to reflect it correctly.


How can I get the phone field to be reflected correctly when importing a CSV?

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