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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Checkbox Field Value Returning Empty Value

in Ask A Guru 9 comments

I have a 2.0 User Event script (After Submit Function) for sending email notification when a checkbox is checked.

I have also logged the checkbox value by using "record.getValue({''})". The checkbox should be returning Boolean values but sometimes it returns empty value even when the checkbox is checked. Since it has empty value, the notification is not triggering. Is there any specific reason that the checkbox returning empty value?

Please advise.

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