Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
First Order Date field
Hello,
According to this suiteanswer below, dates of first sale, first order, last sale and last order will only capture if transaction amount is greater than $0.00.
https://netsuite.custhelp.com/app/answers/detail/a_id/61521/kw/first%20order%20date
Is there a way to exclude shipping cost and tax from the transaction amount criteria? We could have a customer requesting a sample and/or catalog for free but may charge shipping cost. We don't want this sample/catalog order to be logged as "first order"
Thank you!
0