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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Searching for a Solution within a Case Entry Form only searches the first word in the title. Ideas?
When a Support Rep is creating a Case record, Netsuite presents a dropdown labeled "INSERT SOLUTION". This pops up a search field that allows you to search for a solution.
Problem is that it is only searching the first words of the titles or abstract--nothing else. I hope we can agree that such a search is almost useless.
I thought about creating a Custom CRM Field that could be used to search through the entire abstract, but quickly realized I don't know how to go about it.
Can anyone suggest a solution to allow a Rep to search for any keywords that might appear in the Solution Title, Abstract AND the "description", i.e. the Solution Body?
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