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Read on for the latest updates including:
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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Why do Workflows and Scripts not execute for Deposit Applications made via Customer Payments page?
Scenario - Customer has outstanding Bill(s) and a Deposit recorded against their account.
User clicks 'Accept Payment' - is taken to the 'Payment screen, and selects the Bill(s) and the Deposit to allocate them.
Transaction saves, but NetSuite creates a 'Deposit Application' transaction not a Payment transaction.
My issue is that I have a Workflow attached to the Payment transaction that will open the Customer record after a Payment is saved. This doesn't work if a Deposit Application is created.
I have added the Deposit Application transaction type to the workflow, and it is set to all Triggers, Events and Contexts (both at Workflow and Action levels).
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