Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Why does the Drop Ship Purchase Order does not show Customer's address and cannot be edited?
We are having an issue with a new custom role we created in NetSuite. When creating a drop ship purchase order from a sales order, the customer's address does not show up on the purchase order for the vendor. The drop ship PO is created with our company address on it as the ship to address. It also does not allow us to edit the address on that PO to change it to the customer's address.
There are 3 roles involved. We'll call them Role A, Role B, and Role C. Role A is a combination of Roles B and C. Role A is a combination of the other two roles because the person using that role needs to perform functions of both roles in their position. Role B works fine when creating a drop ship PO. Role C does not have the permissions to perform this function, as the job role does not require it.