Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Why does the Customer record show a negative balance?
Hi guys,
One of customer has a negative balance and I was wondering what report can create to understand how this could be.
My understanding is that Balance is referring to any Invoice which I have issues the customer, maybe also 'Credit Memo' could effect this, however no transaction of such were issued to this Customer, I have checked this.
Could please explain to me to me in a few words what effects the amount in the Balance of a customer and how I can better analyze it? Please see screenshot below as reference, thank you.
0