Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
How to set email for Contact in Report?
I have a report - Activity by User Detail. I've noticed some strange behavior lately. I have a set of e-mails from one person for example Ivan Babiichuk (babiychuk.ivan@gmail.com) but if I open every e-mail, they will all be from sales@gmail.com and to sales@gmail.com.
Other users have reported that email sent from NS appear as sent from someone else.
I looked into it, and as it turns out, the user must belong to one of the following groups: Customer, Employee, Group, Independent Rep and Vendor.
User Ivan Babiichuk is a not a separate partner or sub partner so I cannot just make the contact into one of those groups. Is there other way to fix it? It was not happening until a month or so back. What changed?
Tagged:
0