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Vendor duplicate not working properly

in Ask A Guru 4 comments

Hi guys,

We have vendor duplicate detection for Company name and email (domain only). This was setup in the past via Setup->Company->Duplicate detection

I have noticed quite some errors in the past months while my team registered new vendors that already existed.

I tried the following test in the Sandbox:

  1. I marked the vendor called ''Swapfiets BV'' as ''inactive'' in the vendor record.
  2. I tried to create a vendor called ''Swapfiets'' and NetSuite let me do it. It was quite concerning that I did not get any warning.
  3. I checked the vendor list in relationships and the new vendor is not even marked as ''duplicate'' by the system.

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