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How to set default CC for all Dunning Emails?

edited May 9, 2023 9:59PM in Ask A Guru 5 comments

Hi,

   I'm sending Invoice Dunning Emails and Customer Dunning Emails to the respective customers based on their Invoice overdue by the automatic Dunning process. The Recipient will be a Dunning Recipient in the Customer record or the Customer’s Email address. Now, I want to set a default CC for all Dunning Emails. Please advice.

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