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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Why does the new Logo Image set in Advanced PDF/HTML Template not printing properly?

edited May 19, 2023 12:17AM in Ask A Guru 5 comments

I am attempting to upload a new logo image to a custom purchase order PDF/HTML template. The image appears on the template builder site however, the preview image is not pulling over. What am I doing wrong?

Edit: Redacted sensitive information from attached screenshots.

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