Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Is there another option to collect customer prepayment than sending an invoice?
Hello!
We have some customers where we require payment for their order prior to shipping. So far, we send them an invoice with "due upon receipt" terms, however sometimes it sits open for 30-60 days as they await for approval & check payment is mailed. It's messing with our AR Aging. I'm curious what others are doing to collect payment up front? Just send a Sales Order? Is there a non-GL posting "invoice" we can send them?
Thanks in advance for any suggestions!
Michaela Howard
0