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How to change who receives the Electronic Bank Payment error notifications

edited Jun 2, 2025 2:39PM in Ask A Guru 2 comments

I am wondering how to change who receives the Electronic Bank Payment error notification emails.. It has twice been sent to an employee who is part of the supply team and has no access to payments.

This is the error:

Bundle Name: Electronic Bank Payments

Environment: Production

Date & Time: 07/18/2023 06:31 pm

Execution Time: 0.00s

Script Usage: 0

Script: EP Customer Refund SS2

Type: Suitelet

Function: onRequest

Error: INSUFFICIENT_PERMISSION

{"type":"error.SuiteScriptError","name":"INSUFFICIENT_PERMISSION","message":"Permission Violation: You need a higher permission for custom record type Allowed Country Formats By Edition to access this page. Please contact your account administrator.","id":"","stack":["createError(N/error)","Iterator(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/lib/wrapper/9997_NsWrapperSearch.js:86)","getIterator(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/lib/wrapper/9997_NsWrapperSearch.js:61)","searchRecord(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/10782_FileFormatDAO.js:175)","getAllowedCountryIds(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/10782_FileFormatDAO.js:141)","getFiltersForNativeFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/10782_FileFormatDAO.js:126)","getNativeFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/10782_FileFormatDAO.js:82)","getAllowedFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/app/10782_FormatRestrictor.js:28)","getEPBankAccounts(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/9997_PaymentFileGenerationDAO.js:122)","getBankAccountsWithEFTFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/9997_PaymentFileGenerationDAO.js:341)","getBankAccountsWithEFTFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/app/paymentselection/dao/15767_PaymentSelection_DAO.js:484)","createDefaults(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/app/paymentselection/cr/15767_CR_PaymentSelection_PageBuilder.js:75)","buildPage(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/app/paymentselection/cr/15767_CR_PaymentSelection_PageBuilder.js:46)","showForm(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/comp/su/15767_cr_payment_selection_su.js:48)","onRequest(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/comp/su/15767_cr_payment_selection_su.js:33)"],"cause":{"type":"internal error","code":"INSUFFICIENT_PERMISSION","details":"Permission Violation: You need a higher permission for custom record type Allowed Country Formats By Edition to access this page. Please contact your account administrator.","userEvent":null,"stackTrace":["createError(N/error)","Iterator(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/lib/wrapper/9997_NsWrapperSearch.js:86)","getIterator(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/lib/wrapper/9997_NsWrapperSearch.js:61)","searchRecord(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/10782_FileFormatDAO.js:175)","getAllowedCountryIds(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/10782_FileFormatDAO.js:141)","getFiltersForNativeFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/10782_FileFormatDAO.js:126)","getNativeFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/10782_FileFormatDAO.js:82)","getAllowedFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/app/10782_FormatRestrictor.js:28)","getEPBankAccounts(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/9997_PaymentFileGenerationDAO.js:122)","getBankAccountsWithEFTFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/data/9997_PaymentFileGenerationDAO.js:341)","getBankAccountsWithEFTFormats(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/app/paymentselection/dao/15767_PaymentSelection_DAO.js:484)","createDefaults(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/app/paymentselection/cr/15767_CR_PaymentSelection_PageBuilder.js:75)","buildPage(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/app/paymentselection/cr/15767_CR_PaymentSelection_PageBuilder.js:46)","showForm(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/comp/su/15767_cr_payment_selection_su.js:48)","onRequest(/SuiteBundles/Bundle 464729/com.netsuite.electronicbankpayments/src/comp/su/15767_cr_payment_selection_su.js:33)"],"notifyOff":false},"notifyOff":false,"userFacing":false}

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