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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

use original item description when using item substitution

edited Jun 2, 2025 2:39PM in Ask A Guru 2 comments

When using item substitution on sales order the description automatically changes to the description of the substitute item. Can this be set to not overwrite the description and keep the description of the original item (or any custom description that was entered)?

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