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Reinvoicing a fulfilled SO
Hi,
Inside our current set-up I found multiple cases where our system seems to lack a rev rec trigger for cases of the following type:
- SO Based
- SO fulfilled (triggers rev rec initially)
- Invoiced (only BS postings as expected)
- Credited (because wrong customer) --> also triggers negative rev rec which causes total revenue = 0 at this time
- Invoiced again (also referring to the original SO) --> BS posting is fine, but there doesn't seem to be a RA creation and/or rev rec trigger. Causing this last invoice and amount to stick on our deferred revenue side.
Anyone had any similar issues in the past?
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