Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
The case of disappearing data :). Help
We use a customized customer/prospect entry form and I inadvertently removed the "comments" field from view. When I restored it, selected the default form we use and checked the comments field in the third tab (fields), it has returned to the customer entry form, BUT, half of the information in the field is missing and the only common thread I can find is that it only affects 2 individuals whose entries are gone. Their roles are checked so it should be there! Any suggestions where else to look? Thanks for any help!
0