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Special Order Sales Order Purchase Order Shipping Addresses

edited Jun 2, 2025 2:41PM in Ask A Guru 3 comments

Hi,


We use the special order functionality in NetSuite where we have configured the item and assigned the vendor associated with the item. When we create the Sales order and select this item, our customer address automatically appears in the 'bill to' on the sales order record. When this record is approved it then automatically creates the PO with the item details and the vendor which was specified on the item card.


The sourcing of the sales order customer billing address used to automatically populate on the purchase order. However we have noticed in the past month it defaults to our top entity (subsidiary company) address details.

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