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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
JE for a vendor credit does not show up on the payment page.
We hired a contractor and put down a large payment. He then backed out and returned our money. I followed the instructional video on how to create a vendor credit and the corresponding journal entry.
When I go to Payables>pay a single vendor> and enter the vendor's name, the credit shows up to select, but not the journal entry that also needs to be selected.
What could cause the journal entry not to show?
I ensured the vendor name and proper expense account were selected as well as the correct bank account.
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