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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

What is the volume of cases Case Management can handle?

in Ask A Guru 2 comments

We are thinking of expanding the use of the customer support case management to handle all of our support tickets. Any have experience with managing a large volume (up to 10k some months) of customer cases in NetSuite? How has the experience been?

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