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Preferred Vendor not returned in a saved search after Duplicate Resolution
This morning I have a long list of items without preferred vendors. We require that all items have one, so I went looking for the reason and found that there had been duplicate vendors in our system and they were merged. I can see in the system notes that the preferred vendor was changed:
But a saved search on this record returns null for Preferred Vendor, despite the Preferred box being checked:
I also have a custom field that displays the preferred vendor value in the main area of the item record, and it is now blank.
Is this a known issue when merging vendors? Is there a simple way to resolve it? If I edit and re-save one of these items the problem is fixed, but doing that for each item would take a long time.
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