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Struggling to raise an Intercompany Return Authorization

edited Jun 2, 2025 2:42PM in Ask A Guru 5 comments

How do I do this? I can't get anything to appear. Is it because the intercompany status is set to pending? I don't have the option to view linked orders which is what I'm looking for.

Essentially, we billed for 300 items but only sent 280 and now need to correct that.

I found this help topic but it's really unclear with its instructions. I've no idea where the 'Allow Cross-Subsidiary Returns box' is supposed to be or can follow any of the following steps.

Appreciate any guidance on this~

Sam Dainton

NetSuite Administrator/Developer

Lapwing UK - Site Supplies & Construction Tools

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