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DKIM Setup, or is there a better way?

edited Jun 2, 2025 2:44PM in Ask A Guru 3 comments

We have an automated workflow that send pdf copies of our invoices to customers, we experience a small number of bounceback or failed emails due to what I believe is issues with the email header. I researched and set up DKIM in my production account and sent the two CNAME keys to my IT department to add to our DNS record but I am still getting the "Action Required" and getting some failures. Our support level sucks so pretty sure no one in support will help us. What other steps can I take to get these

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