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Unable to Open/Download Generated JSON File: Error Details

edited Jun 2, 2025 2:47PM in Ask A Guru 4 comments

Does anyone know why I'm getting these errors while trying to generate and certify an e-invoice?

Error: {"type":"error.SuiteScriptError","name":"INVALID_FORMAT","message":"Invalid Format for viewing the e-document content","id":null,"stack":["Error"," at Object.onRequest (/SuiteBundles/Bundle 436209/com.netsuite.electronicinvoicing/src/comp/su/su_ei_edoc_content_handler.js:107:25)"],"cause":{"name":"INVALID_FORMAT","message":"Invalid Format for viewing the e-document content","notifyOff":true},"notifyOff":true,"userFacing":true}

When I'm trying to open or download the generated JSON file, I'm getting this error.

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