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Error when changing order status from "Picked" to "Packed"

edited Jun 2, 2025 2:51PM in Ask A Guru 6 comments

I have been getting this error when trying to change an order status from "picked" to "packed":

general{"type":"error.SuiteScriptError","name":"SSS_MISSING_REQD_ARGUMENT","message":"load: Missing a required argument: id","id":null,"stack":["createError(N/error)","processShipment(/SuiteBundles/Bundle 534418/com.netsuite.packship/src/shipping/packship_shipping_processor.js:304)","processShipment(/SuiteBundles/Bundle 534418/com.netsuite.packship/src/shipping/packship_shipping_plugin.js:28)","createError(N/error

Has anyone else seen this before or know how to fix this?

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