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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Sales taxes to multiple shipping locations on one order
A change in SOP now requires us to charge sales tax. Our current operations charges CA sales tax if the ship-to address is in CA. No sales tax if the ship-to is outside of CA.
Now, we need to charge sales tax on NY and FL ship-to locations.
For online orders, this is straightforward. However, with complex orders requires the work of an account manager and open communication with the customer, this is where it gets complicated:
The way the account manager works is, when a customer, whose main officer/bill-to location is anywhere in the US wants to purchase something and have it shipped to multiple locations. The customer is to fill out an excel template with the ship-to locations, the quantity, then send it back to us:
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