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Matrix items have lost their connection to matrix options list. Urgent

edited Jan 20, 2025 10:19AM in Ask A Guru 5 comments

Joined issue I'm trying to resolve so I can work around the below temporarily: matrixitemnametemplate is unrecognized field in saved search. How can I saved search for... — NetSuite Community

Hi everyone, hoping you may have suggestions on how I can proceed with this.

I just got off the phone with customer support as somehow the connection between my Parent Matrix items to the Children and their Matrix List options has been severed.

This means a number of things:
The child items no longer have their Matrix Options listed

Other items added more recently are still working that use the same Matrix Options

Sam Dainton

NetSuite Administrator/Developer

Lapwing UK - Site Supplies & Construction Tools

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