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How to Re-Bill a Refunded/Credited Sales Order
Hello,
This is somewhat related to topic :
How to revert a Billed Sales Order with Invoice to Open for changes and InvoiceThese are the steps we completed.
- Invoiced QTY (1) Sales Order item
- Created a Return Authorization for that order
- From the Return, we created a Credit Memo and Return Receipt\
However, now we need to re-bill that same item again. We are unable to go back to edit previous transactions since they are in a closed period.
We expected the QTY on the Sales Order to go back to "0", but it still shows as invoiced "1". So we are unable to bill it.
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