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Summary table on transaction record is not calculate the tax code upon saving

edited Jul 9, 2025 12:58AM in Ask A Guru 10 comments

Hi Everyone,

The summary table is not automatically calculating the tax code upon saving. This issue only occurs in Prod - it's working normally in SB1. Do you know if there are any settings or features behind this table, or is there a simple reason why the tax isn’t being calculated?

I created two invoices in both SB1 and Production. They have the same items, customer, tax code but only SB1 automatically calculates the tax code in the summary table upon saving. Production does not. (below image is from SB1)

Thank you,

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