NSC | Expense Reporting Issue: Terminated Employee Error even with Active Employee

Recently, a user encountered an issue while attempting to create an expense report for their colleague. The system generated an error message stating, "You cannot create an Expense report for a terminated employee." This problem prompted an investigation to ensure a seamless experience for all employees when managing their expenses.

Upon receiving the report, we replicated the process by creating an expense report for the user's account, which was successful. However, when they attempted the same for the employee, the system flagged the employee as terminated.

To identify the root cause, the team thoroughly examined both employees' records. A crucial discovery was made during this review: The employee record lacked a "