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Our root domain has stopped forwarding to our www domain.
Our root domain example.com used to forward to our primary domain https://www.example.com but recently stopped. We were told this is because the root domain was not secure so that is why it doesn't re-direct to the secure www domain. So we added an automatic SSL certificate to the root domain. This is now what we see when looking at the root domain in Netsuite:
We've checked our DNS records and it seems to be setup correctly. The www domain under website setup is the primary website URL (which is correct). The root domain should re-direct to the www domain - which it is no longer doing. What are we doing wrong?
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