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Issue with Sales Order Allocation for Zero Stock Item

edited Aug 7, 2025 9:56AM in Ask A Guru 5 comments

Hi all,

I have an inventory item with a stock level of 0. However, stock is still being allocated when I add this item to a sales order.
This involves up to 160 units.

I've reviewed all historical transactions where something might have gone wrong.
I didn’t see anything unusual there, and all those transactions are in closed periods, so I can’t modify them anymore.

I have no idea where this “160 available for commitment” is coming from—I can’t trace it anywhere.

Do you have any ideas on where I can look?
And is there a solution for this?

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