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NSC | Vendor Payment with Withholding Tax > Error: "INVALID_KEY_OR_REF: Invalid account reference.."
Scenario
User has set up Withholding Tax in their account, and it should calculate on Payment, but when they saved the Vendor Payment, they received an email with the error:
Solution
This error can be caused by an inactive account used in the transaction. To resolve the error:
- Navigate to Setup > Accounting > Chart of Accounts
- Click Edit on Affected Account
- search it by looking at the Internal ID shown on the error
- Check if the account is Active
- Click Save
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Clarisa De Torres | Ask a Guru
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