Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
NSC | Why does the Customer Dropdown List display only the Customer ID & not the corresponding Name?
Scenario
The user has entered their internal customer IDs in the respective field, causing dropdowns that typically display customer names to show the IDs instead. They prefer to have both the ID, and the corresponding customer name displayed, as the ID alone is not very informative. The user wants to know how to achieve this.
Please refer to the attached screenshot of the Customer List dropdown on the Accept Payment screen:
Solution
Navigate to Setup > Company > Auto Generated Numbers > Entities tab > Customer field and check if Enable checkbox is F or not ticked. If yes, this is the reason why on the transactions only the
Clarisa De Torres | Ask a Guru
- Earn Community badges now! Refer a Member | Answer Accepter |
The Support Community is your launchpad for learning, sharing, and earning exclusive rewards. Every contribution you make helps others and brings you closer to our official Oracle merchandise.
Learn more and join in the fun: