Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Anyone have a solution to the Checkout form updating the default billing and shipping addresses?
There seems to be a very long outstanding issue (On SuiteIdeas for years) of that whenever an address is added or even an existing one is selected during the checkout on a webstore, this address overwrites the default billing and shipping addresses of the customer record. The companies phone number is also overwritten.
Does anyone have a solution to this? I don't know what I would script since there is no context or record type for this to trigger off of, the address can change without the customer even placing an order to work off of their Sales Order.
There also isn't any system information that shows the values of Default Billing and Default Shipping on the customer record being changed.
0