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Which value is the correct customer-level A/R balance in NetSuite?
In NetSuite, which value represents the correct customer-level accounts receivable (A/R) balance?
On the customer record, there is a field called “consolbalance”, which displays the real-time consolidated A/R balance.
In addition, you can also check the customer-level A/R balance using financial reports, such as the General Ledger report.
However, sometimes these values do not match.
For example, the consolbalance field on the customer record shows $4,440, but the General Ledger report shows $6,000 for the same customer.
We are using Multi-Currency.
Which of these values is the accurate and reliable customer A/R balance?
And where can we find the correct real-time A/R balance as of a specific date?
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