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Separate GL Accounts for Invoice and Credit Memo on the Same Item

edited Nov 4, 2025 1:52AM in Ask A Guru 4 comments

Hi Gurus,

Currently, NetSuite posts both Invoice and Credit Memo transactions to the same Income Account defined on the item record. However, this behavior does not align with the accounting requirements.

We would like to configure NetSuite so that:

  • Invoice postings using a specific item go to the regular Revenue account
  • Credit Memo postings using the same item are posted to a separate Deduction Revenue account

Could you please suggest a recommended approach or configuration to achieve this requirement in NetSuite?
We are open to using system settings, SuiteFlow, scripting, or any available method.

Thank you for your support.

Best Regards

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