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Tax Item set on Customer Record is blocking Intercompany Sales Order generation

edited Dec 26, 2025 8:52PM in Ask A Guru 4 comments

Hi Team,

I’m encountering the error below when trying to generate Intercompany Sales Orders. Upon checking, I found that removing the selected Tax Item from the Customer record allows the Sales Orders to be generated successfully.

Could you please confirm if this is standard behavior, or advise if there’s anything I should review in the way our Intercompany Entities’ taxes are mapped?

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