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The Vendor filter field on the EFT - Bill Payments Payments page is empty for most Bank Accounts

in Ask A Guru 5 comments

Hi Support Team,

In the Bill Payment Processing page (Payments > Payment Processing > Bill Payment Processing), the Vendor filter field has options for one Bank Account. Refer to screenshot below:

For other bank accounts, the Vendor filter field is empty. Refer to screenshot below for an example:

As per SuiteAnswers 21773, here's the criteria for the Vendor field to be populated with options:

Here's some other notes that might help with investigating the issue:

  • The 100100 GFI CAD 3572 Bank Account was the first Company Bank Details record created in the system.
  • The subsidiary for the 100100 GFI CAD 3572 Bank Account is the topmost level subsidiary.
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