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SAML SSO Setup in Sandbox

edited Jan 21, 2026 1:52PM in Ask A Guru 2 comments

Our SandBox has been refreshed and we want to use the same IdP as in Production. We are using Azure and do not have an Account Claim in our setup.

SAML Setup in Sandbox does not have an existing configuration. When I go to create the setup and use the same IdP as Production, I'm getting an "Entity Id is already used" message.

Has anyone been able to get this to work? This article seems to indicate you can share the IdP metadata between accounts, but I'm not able to get past the error.

Any guidance/advice would be appreciated.

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