Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
CSV Credit Memo Upload
Hi,
Our NetSuite account cannot import credit memo's via csv, returning the error message "Invalid entity reference key". It seems as if our account is not configured.
We have also tried to post negative invoices, but returned the error "total cannot be negative."
How can we change our NetSuite setup so that it allows csv imports? Are there any other recommendations that we can try?
Kind regards,
0