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Netsuite Vendor - Tax code issue while using zone capture
Hi Team,
When testing Zone Capture OCR in a NetSuite sandbox, running into an issue around GST handling on vendor bills. Looking for guidance on whether this is expected native behavior or a configuration gap.
Issue observed:
- Zone Capture is able to detect the GST field from the uploaded bill, but the GST amount is populating as $0 in the bill header.
- If we force the OCR to populate the GST amount, it inflates the total bill amount. Clicking Recalculate resets the total and clears the GST value.
- The OCR appears to be adding the tax amount into the Expenses/Items subtab
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