Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Customer Return Variance Account - Is the documentation incorrect?
Hello,
On the item record | Accounting tab, there is a field named "Customer Return Variance Account".
The field help says:
"…The Customer Return Variance Account takes the place of using the Cost of Goods Sold (COGS) account for the entire cost of the item.
You can set a specific Cost of Goods Sold (COGS) account to use for returns of this item. This enables you to track COGS separately for returns and sales."
The example says something different:
"For example, a return authorization (RMA) may have a value of $5 for the item. But once the RMA is received, the costing value received is now $4. This generates a difference of $1…"
0