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June 10, 2026 | Question of the Week
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Workflow - Set Field Value not behaving the same for different fields.

edited Mar 10, 2026 11:51AM in Ask A Guru 4 comments

Hi all,

Having an issue with my workflow here.

Currently, 2 and 3 are triggering and working but 1 is not.

1 and 3 are similar and change the Custom Form to MJE - Sales Order when the Customer MJE is selected. 3 triggers After Field Edit so as to update the SO to the correct form when selecting the Customer. 1 is supposed to happen on Entry if the Customer is MJE but is not happening. Any idea why this particular field won't update with an Entry action?

I tested this by creating 2 which as the same triggers and conditions as 1, but instead of setting the form it sets the Memo to MJE Workflow Test.

Sam Dainton

NetSuite Administrator/Developer

Lapwing UK - Site Supplies & Construction Tools

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