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Balanced Custom Segment not working with withholding tax, what is the solution?

in Ask A Guru 1 comment

Dear all,

Currently mangement asked to use the Balanced Custom Segment featrue to get full financial statments by this specific custom segment. When paying a vendor with withholding tax, the auto generated bill credit that reflects the wihtholding tax amount is not generated. when I deactivted the mandatory feature on that custom segment, the WHT bill credit is generated but the custom segment field is blank, which is against the balanced segment requirements to get full set of balanced financial statements. What is the solution to this business scenario?

Your assistance is highly appreciated.

Regards,

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