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How to unapply a Journal Entry applied to an Invoice as a zero-dollar Customer Payment via SOAP — wh

in Ask A Guru 1 comment

We have a Boomi integration that applies Journal Entries to customer invoices using a zero-dollar CustomerPayment UPSERT via SOAP. The process works like the manual NetSuite workflow: open the invoice → Accept Payment → Credits tab → select the Journal → save. The result on the invoice is an "Journal" (Journal Entry) shown as the payment source, not a traditional CustomerPayment.

Because the payment amount is zero, no CustomerPayment record is created (or it's not retrievable), so we cannot do a GET on the CustomerPayment to read its applyList.

When we try to unapply a single invoice line by sending an Update on the customer payment with an applyList payload:

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