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How to enable custom roles to view messages/emails in a saved search
Administrator can view all messages/emails.
Custom roles can only view messages/emails directly on a record if given the 'track messages'
However when creating a message saved search, it does not show any messages unless they are those from the logged in user.
On custom role if you enable core administration permission then role can see messages via saved search.
Why is the behaviour like that. Why can custom role view messages directly on a record under communication tab but not from a saved search. Is this a defect or am i missing something?
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