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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
How to Refund Customer Deposit to an account that is not an Accounts Receivable account?
I am trying to refund a customer deposit on file. When I go to Transactions/Customers/Issue Customer Refund, it requires an A/R account to be selected. However, the customer deposit balance is held in an Accrued Liability account. So I'm not sure why it's having me select an AR account when that's not the correct, offsetting account for this type of refund.
Thank you,
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