Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Customer Balance Field Rounding Up/Down
We just noticed Monday that our customer balance field is rounding the customer's balance to the nearest dollar. We have not had problems with this field prior to this. Because of this problem, we are not able to quote exact balances when customers call in. This is resulting in overpayments and underpayments of less than a dollar, which is really frustrating! Had anyone else had this problem? Help!
0