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NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
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NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
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Change Case template for customer service
Hi Guys,
Hope you are all well!
We use cases for our customer service element, so all emails are diverted into our system and create a case.
The issue I have, is that the case template / email template for our replies has the wrong logo on it, and I need to change it...
I have looked at the case setup / setting up case profiles and I cannot for the life of me remember where we changed this at the start of the Netsuite project...
Can someone please point me in the right direction please?
Thanks
Tara
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