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Contact Creation and Address Details

edited Jun 2, 2025 2:24PM in Ask A Guru 10 comments

If I create a new contact from a Customer Record:

The New Contact record defaults to the Billing Address of the Customer:

And shows on the Contact record when created:

However, if I create a Contact from the + icon on a Contact select field on a Transaction:

I still get the Billing address shown as the address in the New Contact popup screen:

But when that Contact is created, the Address is mostly blank:

If I edit the Contact and then that Address, only the Country and Addressee fields are completed:

Please can you test to see if this behaviour is replicable on your systems?

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